Bitcoin Stack Exchange is a question and answer site for Bitcoin crypto-currency enthusiasts. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

An exchange I use (Mt. Gox) wants me to send a color scan of my ID. The only camera I have access to is a grainy camera on my feature phone. I don't know the camera resolution but it is not very high.

The ID is readable but doesn't fill even half the image. If I try to get closer, the image is too out of focus.

Will this image be accepted or will my account end up getting locked ("under review") until I send in a scan with a better photo?

share|improve this question
Can you clarify which exchange you're asking about? Each will likely have its own policy. I see you've included the tag "mtgox", but it should be clarified within the question itself. – Highly Irregular Aug 6 '12 at 4:03
I don't know the answer to your question, but do you have a webcam? That may be able to take reasonable quality photos. – Chris Moore Aug 6 '12 at 4:31
@HighlyIrregular Mt. Gox. Updated. – Stephen Gornick Aug 6 '12 at 8:20
@ChrisMoore Figured out another option -- a friend with a better phone. – Stephen Gornick Aug 6 '12 at 8:24
up vote 2 down vote accepted

No, it will not. The information on the scanned image must be very clear and show a clear photograph.

It is best to scan the ID using a quality scanner. Even a picture taken on a smartphone and filtered with a "scanning" program was insufficient for their requirements.

Source: I lazily tried everything, getting rejected each time, then finally going and scanning the ID.

share|improve this answer
side-note: with Bitcoin-Central I just took a picture with my smartphone and they accepted it, but it was an (relatively) high-quality phone camera. – o0'. Jan 11 '13 at 14:48

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.