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I requested from my exchange (GEMINI) to withdraw bitcoin and send to my another exchange (BITTREX) on 11/11/17, four days ago. I have still not received my bitcoin at BITTREX receiving exchange; the transaction does not show in pending at receiving exchange.

Gemini exchange transaction history shows a withdrawal of bitcoin transaction with a link 'view transaction'. If I click on this link it takes me to https://insight.bitpay.com/ and shows "TRANSACTION NOT FOUND". I also searched in blockchain.info and some other explorers all show transaction not found. So far not much luck from Gemini support. I am getting desperate with Gemini.

Here is the transaction ID; e1e405bdd06b3ab23c3099f41f5da58ea0f5cf0bd2f891850c1d5c70fedfdb20

What is happening with this transaction? What does "transaction not found" mean?

  1. Is this waiting in miner's mempool to be picked up?
  2. Is this unconfirmed and already dropped from the blockchain network.
  3. Transaction have some error to start with and never broadcasted on blockchain network?
  4. None of the above and have some other issue?
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2 Answers 2

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  1. Is this waiting in miner's mempool to be picked up?

No. Broadcasted transactions are visible on block-explorer sites (in most cases)

  1. Is this unconfirmed and already dropped from the blockchain network.

It is unconfirmed, but not because already dropped, but because not yet broadcasted

  1. Transaction have some error to start with and never broadcasted on blockchain network?

May be. Only sender knows the correct answer

  1. None of the above and have some other issue?

If it is not seen - it does not exist. Point.

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  • I think probably this transaction never got broadcasted on the network for some reason. I will keep pressing the Gemini Exchange, hopefully one day they will look into this matter. Thanks again.
    – Ikky
    Commented Nov 15, 2017 at 20:21
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This kind of problem can also occur if you get confused about which blockchain/cryptocurrency you are working with.

eg if you try sending BCH to a BTC address, the transaction will show up on a BCH block explorer, but not a BTC one.

At the time of writing, the given transaction id is now showing 20 confirmations from blockchain.info so it looks like you're good to go.

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