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I lost some money in a ico scam and googled and found a reclainfund ltd to recover fund. They ask me to set up a blockchain.com account and then share account wallet id and password so they can transfer stolen fund. I did that. then I transferred 0.51 btc to my account and then changed my password. now it seems to be hacked and my btc is gone and all transaction history is gone. The weird thing is the blockchain's account left panel is totally empty now once I login and I can't see any transactions. how could that happen ? I wonder if someone inside blockchain.com is associated with hacker or scammer. that is really some high level scam I have ever see.

my question is in my blockchain.com account, where is the private key that they can steal and copy and it can bypass my changed password ?

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They only needed to have access to your account a single time to have exported your private key, then that wallet is compromised for good. Your password encrypts the private key as stored on Blockchain.com's server (so that Blockchain.com can't read the key) but it doesn't change the private key itself.

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  • but how come I can't find my private key in blockchain.com web page ? maybe I am not bitcoin expert and not familiar with blockchain.com. I only see my wallet id and addresses. Secondly, how come my account page is totally broken and nothing is showing and all transaction history is gone. – raymondyli2020 Nov 22 '20 at 23:50
  • It's there, it's might also be called a recovery phrase or under a "backup/export wallet" option. – ieatpizza Nov 23 '20 at 0:34
  • what is the best way to try to recover fund ? to find a reclaim firm or report to police or FBI ? this is not trivial money. – raymondyli2020 Nov 23 '20 at 5:37
  • You don't, unfortunately, it's gone for good. There's no way to reverse a Bitcoin transaction, even if it is a scam. – ieatpizza Nov 24 '20 at 8:39
  • in my case, I contact the guy through this website. regaincrypto.com they sent me a investigation CASE number and a whatsapp contact number for me to chat. if this turns out to be a fraud, I would talk to police and FBI to trace down the website owner right ? I have all the communication email and chat history. – raymondyli2020 Nov 26 '20 at 7:00

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