Transaction has 900+ confirmations but doesn't show up in my wallet

Question

I've received a payment to 1KGUphZbuMj5dU9WD4ZKVqHdtz2jSLPXv3. It has over 900 confirmations, but it doesn't show up in my Exodus v20.12.22 wallet on Windows, yet. I have no idea what to do. Is there a way that I can get my wallet to recognize the transaction?

Answer 1

900+ confirms ...

Then you have definitely, incontrovertibly and irreversibly already received the money even though your wallet doesn't know yet.

... but nothing in wallet

Sure but remember that wallets don't contain money. They check the public blockchain to add up how much money you have.

No idea what to do.

is it properly synced to the network?

no idea

https://support.exodus.io/article/75-how-do-i-refresh-my-wallet

says

Did you send a coin to your wallet, but it's not showing in your balance? Is your Bitcoin displaying incorrectly? Do you get an error when trying to send?

If so, then your wallet may be out of sync with the blockchain. A quick wallet refresh tends to fix a number of balance-related problems and help your wallet correctly align with the network.

As a first step, make sure you are using the latest release of Exodus. Here's how to upgrade.

Refresh the wallet by clicking the logo:

1. Open the crypto wallet you want to refresh inside of Exodus.
2. Mouse over the asset's logo and click.
3. A dialogue asks you if you want to rescan the blockchain. Click Rescan. When the refresh icon is finished spinning, all your transactions will be updated and refreshed.

I think I'd try refreshing before upgrading but it's your call.

I hope you have your recovery phrase or your private key written down somewhere safe.