If I try to login to ripple.com I get this message

Fetching wallet...
Payward  Wallet not found (Username / Password is wrong)
Local browser  Wallet not found (Username / Password is wrong)

It might be a bug, but let's assume I actually somehow corrupted my password.

Luckily I still have my security key, but I've no idea on how should I use it to restore my wallet.


Following these instructions, after clicking on Create a new wallet, you will have the option of using a custom secret key.


As of 2017, Ripple Trade is no longer available.

You will need to create a wallet with another party, gatehub.net is recommended.

You can then import the Secret Key[1] like this: https://support.gatehub.net/hc/en-us/articles/115003257605-Import-Ripple-wallet

After that, you can send funds elsewhere, but note there is a minimum required balance of 20 XRP.

[1] If you don't have your secret key, you can try and retrieve it here: https://id.ripple.com/auth/migrate#/register

  • what if someone forgot password and wants to recover password from email id? – Shanthakumar Apr 26 '19 at 8:25

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