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A trading entity processed a withdrawal and sent the supposed USDT to my wallet address. However the USDT I was expecting never arrive in my wallet. Upon checking, the trading platform support claimed "your withdrawal has been completed, the reason it didn't arrive is that you got a blockchain break and your withdrawal fell in the crypto universe." Even suggesting "This requires hiring a professional tech team to help you string the secret key together so that you can complete the withdrawal." What do I do and how do I go about this to recover my funds?

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