2

I go to:

https://mtgox.com/users/login

Click on "Forgot your password?". Enter "User Name or email". Click on "Recover my password".

Nothing happens. They say " We will email you a link to reset your password." But they don't.

Is there some way to get past this? Is there some way to contact someone who maintains the site about this?

6

MtGox support is available on https://support.mtgox.com, by email (support AT mtgox.com) and on IRC freenode server channel #mtgox.

You could try to check your spam folder if you are using a bad webmail provider or bad antispam.

  • doesn't work, email is not working, and the same for the website... – user27272 Jul 8 '15 at 8:03
  • 1
    @DanKrajčovič: MtGox went insolvent last year. – Murch Jul 8 '15 at 9:35
  • 1
    this answer is from 2011 ! theres no more mtgox. only a bankruptcy process on claims.mtgox.com – neofutur Jul 9 '15 at 18:26

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.