Can't recover MtGox password

Question

I go to:

Click on "Forgot your password?". Enter "User Name or email". Click on "Recover my password".

Nothing happens. They say " We will email you a link to reset your password." But they don't.

Is there some way to get past this? Is there some way to contact someone who maintains the site about this?

D.H. - bitcoin.se · Accepted Answer · 2011-10-22 15:01:26Z

6

MtGox support is available on https://support.mtgox.com, by email (support AT mtgox.com) and on IRC freenode server channel #mtgox.

You could try to check your spam folder if you are using a bad webmail provider or bad antispam.

D.H. - bitcoin.se

5,2473 gold badges27 silver badges44 bronze badges

answered Oct 21 '11 at 22:31

neofutur

1,49510 silver badges16 bronze badges

doesn't work, email is not working, and the same for the website... – user27272 Jul 8 '15 at 8:03
1

@DanKrajčovič: MtGox went insolvent last year. – Murch♦ Jul 8 '15 at 9:35
1

this answer is from 2011 ! theres no more mtgox. only a bankruptcy process on claims.mtgox.com – neofutur Jul 9 '15 at 18:26

add a comment |

1 Answer 1