I have been using my Hivewallet on my laptop for over 3 months and not once has it asked me for my 12 security words. In the past I figured it had picked up my MAC address because all it ever asked for was my PIN. I recently had problem and all my newer folders have been destroyed and cannot be taken.
I was hoping there would be a way I could still get into my folder. It has about $500-$550 worth of bitcoins and I did nothing wrong. I know everything that went on - even $750 worth or BTC that was taken only hours before the $500 of BTC was sent.
Please work with me. You have been very good and I would like to continue to do business with you. I you don't hand over my money, although small we will not do business with you again.
Who are you talking to? – Nick ODell Nov 11 '14 at 0:59