weird thing happened to me. I kept backup in cloud under Dropbox/bitcoinz. I can see many mbhd-XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.zip.aes files, I also have wallet words but when I try to restore old wallet after fresh install on new pc, I enter the words and select coud backup filder, it says that no backup files were found.

But they are there, present.

So I clicked on ok, window disappeared and new wallet opened. I entered my password (the one I used with old backuped wallet), it got accepted and bitcoin started to sync.

But when it finished, it showed 0 BTC. And moreover, I found nowhere again the option, to restore from cloud backup .zip.aes files.

What happened here? How to restore bitcoins using wallet words and online backup?


  • Does restoring with just your datestamp, wallet words, and password work?
    – Nick ODell
    Commented Sep 25, 2015 at 1:46
  • there is no such option where I could enter datestamp. It always asks only for wallet words, then starts synchronising
    – michnovka
    Commented Sep 28, 2015 at 2:29

2 Answers 2


If you have your seed words, I would suggest giving up on Multibit and either using "Simple Bitcoin Wallet" or "Breadwallet", apps for Android/iOS - other users are saying they are able to retrieve their Bitcoin using their previously MultiBit-managed Bitcoin holdings by simply importing their seed words. If you get this to work, please let me know.

MultiBit has been discontinued as a supported product and hundreds of users are having these problems.


If you have the wallet words you don't need any backup. Try restoring in Electrum since multibit is end of life now.

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