An online store recently received a payment via a wallet-to-wallet BTC payment. But after a while the total_received value went down to zero on blockchain.info. Now the address cannot be sweeped as there is no balance so the merchant assumed that the money is lost/stolen.
Tradeblock seems to have more details for this transaction:
Here's another similar one "suspected" from the same user:
(icon at the rightmost column of each transaction has more details)
Can someone pls explain the anatomy of this - how to interpret and how to rectify (if at all possible).