I am new user i crate my bitcoin wallet on zebpay then my friend tell me to creat bitcoin wallet on blockchain.info as he suggest me i creat new bitcoine wallet and send 40000 INR in new wallet after a week i try to open my wallet but i forgot my password when i try to recover it system says to 12 word but i have no knowledge about 12 word now how i recover my money please anybody help me

closed as off-topic by Pieter Wuille, Murch Jul 1 '17 at 23:59

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions seeking help for restoring user accounts or other matters concerning your customer relationship with a company should be directed at the respective customer service. Please understand that we have no insights into such matters and therefore consider them as off-topic." – Pieter Wuille, Murch
If this question can be reworded to fit the rules in the help center, please edit the question.

  • 1
    Please get in touch with the customer support. – Murch Jul 1 '17 at 23:58

The only option left is to contact the support: https://blockchain.zendesk.com/

  • The question does not state that blockchain.info is being used? – Pieter Wuille Apr 9 '17 at 13:49
  • 1
    @PieterWuille: Actually, it seems to be implied in the second sentence that it was. – Murch Apr 9 '17 at 22:33
  • @PieterWuille it is explicitly stated in the first line. – Desobediente Civil Jul 1 '17 at 18:33

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