3

When you create an Mt. Gox code, you are shown a long textual code, and the amount is immediately deducted from your account.

What happens if you lose the code (e.g. your computer accidentally shuts down before you copy-paste the code into someplace safe)? Mt. Gox already shows the funds as if they don't exist in your account (even before they are redeemed).

If there a way to restore lost codes?

1

The code appears in your account history. If it hasn't been redeemed, it also appears here:

Funding Options -> Redeem Codes

It also has a Cancel if you don't wish to use it (it simply redeems it to your own account).

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.