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First of all, Sorry for my terrible English!

On Sep 24 i installed the BLockchain.info android app, before that, i signed up in their web application and made my account strong with 2-step-verification and wallet recovery phrase.

When i used the app, i logged in first time and it wants my verification(email and phone number 2FA), I just fill them and wait for app, but after it all of my bitcoins send to another address without my confirmation ( the address is 16hUh5k9V41EMzcuYW3kmkTCzyqju7RXr1 and yesterday had a another transaction ).

So what's going on exactly?

Their support says it must be hackers or malware, but how? It was their app. After all, i just installed the app on 3 different devices, each of them shows the same picture in attachment with same address.

Please help me, and tell me what i must do?

Really, I'm SORRY FOR MY ENGLISH!

enter image description here

closed as off-topic by Steven Roose, alcio, Pieter Wuille, MeshCollider, Jestin Oct 5 '17 at 14:00

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions seeking help for restoring user accounts or other matters concerning your customer relationship with a company should be directed at the respective customer service. Please understand that we have no insights into such matters and therefore consider them as off-topic." – alcio, Pieter Wuille, MeshCollider, Jestin
If this question can be reworded to fit the rules in the help center, please edit the question.

  • Isn't 16hUh5k9V41EMzcuYW3kmkTCzyqju7RXr1 your bc.i address? – amaclin Sep 26 '17 at 9:23
  • No, i never seen this address! I checked it, it has a lot of transactions. – Mettkov Sep 26 '17 at 10:19
  • Where did you get the application? Seems to me that it is fake app. – amaclin Sep 26 '17 at 11:23
  • play.google.com/store/apps/details?id=piuk.blockchain.android I'm thinking like u, but the app had their database info including my email, my phone number – Mettkov Sep 26 '17 at 11:48
  • Can i find email or owner name or anything that can help me from this address? – Mettkov Sep 26 '17 at 11:54
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It was my fault. What a stupid who i am. I'm really sorry.
It is fake application:
https://play.google.com/store/apps/details?id=android1.blockchain.piuk.bitcoinwallet

Report application to google If you can to prevent from another SCAM.
Thank You.

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