I sent Bitcoin from Binance to my BCH address in my Coinbase wallet, how can I recover it? I have the address and confirmation from Binance. I have contacted Coinbase, but they haven't answered yet. Thank you!

  • Check the TXID on a blockchain explorer, does it have any confirmations yet? Dec 23, 2017 at 21:26
  • it shows 203 confirmations. what is that mean? Dec 23, 2017 at 21:36
  • it is also shown in btc,com as received. Although I didn't do the transaction trough btc.com. Dec 23, 2017 at 21:37
  • Alright, if its 203 confirmations it should have gone through (it means that the block that the transaction was a part of have been confirmed 203 times). But considering what @Murch commented, that's a factor you need to consider. Dec 23, 2017 at 21:54
  • It hasn't gone trough. I think the fact that it is different coints, I was transferring btc to a bch address. Will it come trough coinbase? Dec 23, 2017 at 21:59

2 Answers 2


Coinbase has shite customer service. But they're who you need to wait for. They'll either be able to access the bitcoins and send them back or credit your account, or they might give you the private key and let you do it. Not sure what their policy is. But you should use a different exchange anyway. Try ShapeShift, Bitstamp, or CryptoPay

  • 1
    Thank you! I was using binance, I just wanted to sendit to binance because they are linked to my account. Have you heard of anybody recovering the Bitcoin? Dec 24, 2017 at 0:45
  • I haven't, but I'm not really in the know in that regard.
    – B T
    Dec 24, 2017 at 8:05

Did you get your coins back? I'm having the same problem...

Coinbase service told me this: "Unfortunately, digital currency transactions using most blockchains are irreversible, meaning once they are sent there is no way to reclaim funds. If you sent digital currency from your Coinbase account to an email address by accident, your funds will be returned to you in 30 days if the funds remain unclaimed. If the email address has not already been claimed, you could do so to ensure the funds are returned to you."

  • Hey man they are sending the same stupid message to everyone, and playing stupid like they don't know what's happening. There is a lot of people that made the same mistake and to answer to your question, no they haven't done anything. They are holding almost 1 bitcoin so over $10k. Not happy about it, and I'm not going to seat and wait. I'lo bring it to the courts if I have to. I feel like we all should get together and bring it to the court . I will keep trying and keep posting the results here . I suggest you do the same! Dec 28, 2017 at 13:33
  • Yea I'm thinking the same, as I'm reading on social media (Twitter, FB) a lot of people are dealing with the same problem. I even sent them a message on Twitter that this can't stay unsolved, no answer.. But I did get an email yesterday from Coinify "Your transaction trade order 1465614 has expired. If your card has been charged an automatic refund will instantly be issued to your bank account. Please be aware that it may take a few days more for the refund to show on your bank transaction list." But I'm not sure this is about Coinbase or not because I've never had something with Coinify.. Dec 28, 2017 at 17:08
  • I just got off the phone with coinbase and they said they will open a ticket but wont be able to do anything. I cant believe that they will just steal our funds and no one can do anything. I will research of a lawyer that can help and keep everyone posted. Dec 29, 2017 at 18:33
  • They will open a ticket? What does that even mean.. They have to be kidding, wtf Dec 29, 2017 at 18:49
  • I know... it means nothing. I spoke with a supervisor but there is nothing they can do or want to do to recover . I will be tweeting in Brian Armstrong (coinbase CEO and founder) tweet wall because I think it's stupid that people are loosing thousands of dollars into their accounts. I suggest you do the same. We have to get these guys to do something!!! Dec 31, 2017 at 4:24

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