Hi I made an order for $38.00 and was charged $54.08 that I cancelled.. my balance says I paid it but the company said they didn't receive it because the order was cancelled, still I don't have a refund. If the company didn't receive it, where did my Bitcoin go? Can I expect those funds to go back into my account? Thanks

  • Do you have a tx ID? Or the receiving address? From what you wrote, I'm guessing you made the transaction, and then somehow attempted to cancel afterwards (note, once a btc transaction is published, it cannot be cancelled/revoked). If you are expecting a refund for excess payment, you will need to contact the company you transacted with. – chytrik Dec 31 '17 at 20:09

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