I made a BTC transferred from the Luno exchange into my CEX exchange account, but I accidentally entered the CEX's BCH (bitcoin cash) wallet address instead of BTC and Luno did not blocked this receiving address.

Now, the transfer had transaction confirmation in blockchain public ledger

My CEX's BCH or BTC wallet did not reflected this deposit. Please advice me if any action for the recovery and how to make the deposit reflected in the CEX's wallet. I already raised urgent support tickets to both of the exchange, no reply from them yet.

Thanks in advance for you guys advices

marked as duplicate by Murch Jan 14 '18 at 3:23

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contact CEX and explain to them, they should be able to give you the money since they control the private key.

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