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bittrex says i set bitcoin cash (bcc) to a bitcoin address ..i had made numerous trans actions before using bcc bitcoin cash ,,as i was transfereing i saw the screen change and so did the deposit address to the bitcoin address ..when i contacted bittrex they said it was my fault and said they couldnt do anything and said it was a matter to go to cross chain recovery ...i cant find anything to contact them ..can any help

closed as off-topic by alcio, Andrew Chow Feb 23 '18 at 4:26

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions seeking help for restoring user accounts or other matters concerning your customer relationship with a company should be directed at the respective customer service. Please understand that we have no insights into such matters and therefore consider them as off-topic." – alcio, Andrew Chow
If this question can be reworded to fit the rules in the help center, please edit the question.

  • there are several threads concerning bcc and bitcoin mix, e.g here: /questions/62456/accidentally-sent-bitcoin-cash-to-bitcoin-address-held-by-a-third-party and here: /questions/57419/what-would-happen-if-you-send-bitcoin-btc-to-a-bitcoin-cash-bch-aka-bcc-add. There is more in the forum, hopefully this helps. forum here has no possibility to help with BitTRex issues, the question might get closed. – pebwindkraft Feb 15 '18 at 7:58
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Depends. Do you control the adress you sent the bitcoin to? If so, simply import the private key in a wallet compatible with bitcoin cash.

If you don't, you're dependant on bittrex, and they only recover amounts higher as 5000$, with a 10% fee i think.

https://support.bittrex.com/hc/en-us/articles/115000961172-Bittrex-s-Crosschain-Recovery-Policy

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