bittrex says i set bitcoin cash (bcc) to a bitcoin address ..i had made numerous trans actions before using bcc bitcoin cash ,,as i was transfereing i saw the screen change and so did the deposit address to the bitcoin address ..when i contacted bittrex they said it was my fault and said they couldnt do anything and said it was a matter to go to cross chain recovery ...i cant find anything to contact them ..can any help
closed as off-topic by alcio, Andrew Chow♦ Feb 23 '18 at 4:26
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking help for restoring user accounts or other matters concerning your customer relationship with a company should be directed at the respective customer service. Please understand that we have no insights into such matters and therefore consider them as off-topic." – alcio, Andrew Chow
Depends. Do you control the adress you sent the bitcoin to? If so, simply import the private key in a wallet compatible with bitcoin cash.
If you don't, you're dependant on bittrex, and they only recover amounts higher as 5000$, with a 10% fee i think.