Installed Copay on an other iPhone, tried to restore wallet, but it does not worked. Balance is 0.00, no transaction listed. What am I doing wrong? I put in the 12 word without any error. Last I send from the amount in 2018 January.

  • phrase was written in the correct order
  • use all lowercase letters and no punctuation
  • did you add a password to your recovery phrase? no
  • Do you have the QR code or text/file backup? no
  • What software generated the seed phrase originally? Was it copay, or some other wallet? – chytrik May 11 at 20:47
  • It was Copay. .. – János May 11 at 22:09
  • Do you have any records of address you originally deposited bitcoin into? If yes, are those addresses the same as the ones copay is now displaying to you? Or different? – chytrik May 11 at 22:18
  • I sent to GDAX, but under transfers I see only this: Transfer ID: 4ceec2a2-d028-4086-af32-6605740431bd not the 'real' transfer ID – János May 11 at 23:13
  • You sent from Copay to GDAX? Or GDAX to copay? Do you have a working instance of the wallet (and are trying to make a second instance on a second phone)? Or do you have nothing but the seed phrase? – chytrik May 12 at 2:39

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