0

I have a missing transaction, a guy sent me a bitcoins USDT, on his side we can see the money went out and the transaction is confirmed, on my side the money are not at my wallet, what I can do, here is the hash URL:

https://omniexplorer.info/tx/d39bf8c8ba9ad5311818c2eef20a161d3a8c6c2f64247e6ca479c0fcc3b68a0b

https://www.blockchain.com/btc/address/1Bg2UbR3QgPBsPgSKKBezjKiMEHeURx743

please help, Deyan

  • What wallet software are you using? – chytrik Feb 3 at 21:09
  • Copay v3.9.2 prntscr.com/mg71s2 , thank you – Deyan Feb 3 at 22:49
  • i just installed BitPay v5.5.0 but its the same, the transaction is not there too :S – Deyan Feb 3 at 22:58
  • It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT. – Raghav Sood Feb 4 at 3:57
  • ok but did i lose this money in this case ? , how i can move my keys to another wallet – Deyan Feb 4 at 10:16
0

As Raghav Sood commented

It looks like you were actually sent USDT, not Bitcoin, which are not supported by Copay. You will have to move your keys to a wallet that supports USDT.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.