Last Saturday, I sent some bitcoin from paxful to an external wallet but my wallet shows that it has not arrived yet but the blockchain shows that the payment was a success. What is happening?
put on hold as off-topic by MCCCS, RedGrittyBrick, Anonymous, Andrew Chow♦ 5 hours ago
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking help for restoring user accounts or other matters concerning your customer relationship with a company should be directed at the respective customer service. Please understand that we have no insights into such matters and therefore consider them as off-topic." – MCCCS, RedGrittyBrick, Anonymous, Andrew Chow
If you can, try to import your private key that was associated with the address on another wallet (e.g. blockchain.com online wallet, electrum, etc.) to see if the funds appear there but if you do not have the private key, chances that you will lose the fund.