3

I have a balance of just 4 BTC at Mt Gox and when I try to withdraw them I get this message: Your account is currently pending review, please visit https://mtgox.com/forms/verification

What am I supposed to do about this? Is anyone else having the same problem?

EDIT (cannot comment or answer my own question?): Yes I created the account using Tor, and their response says that's the reason. @Stephen Gornick you are correct, the restriction is specified when creating the account.

closed as too localized by Stephen Gornick, Nick ODell, David Perry Apr 11 '13 at 5:41

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, visit the help center. If this question can be reworded to fit the rules in the help center, please edit the question.

  • 2
    You need to go to that URL and follow the instructions. Your ID must be verified to conduct any business of any size on Mt Gox. Try withdrawing 2 BTC – goodguys_activate Apr 10 '13 at 15:29
  • 1
    @Steve Rogers, did you by chance try to access your Mt. Gox account using Tor? When signing up they expressly state conditions in which ID verification will be required. Access via Tor is on of those conditions. – Stephen Gornick Apr 10 '13 at 23:05
  • @makerofthings7 - I don't think this is true. 7 BTC is below the daily withdrawal limit for unverified users. – ripper234 Apr 10 '13 at 23:26
  • 1
    @ripper234 This may have been the case when BTC was worth less... 4 BTC 9 hours ago would have been worth just over 1K where most AML laws apply – goodguys_activate Apr 10 '13 at 23:34
2

When Mt. Gox initiates the demand for verification your account is essentially frozen for withdrawals until you send in the required identification (color photo ID and whatever else they want) and your account gets verified.

The instructions from the link you provided will clearly state what is needed.

For example, it might state

  • VALID Photo ID Proof (Identity card, license, passport,...)
  • Residence Proof (utility bill, tax return, insurance,...) ISSUED WITHIN 6 MONTHS

For the color photo ID, even a pic of the ID taken with a phone is usually sufficient.

  • 1
    It's worth noting that we have no real way to know the specific trigger to Mt. Gox verification request. Tor access is indeed one factor that triggers it, I don't know if there are more. – ripper234 Apr 10 '13 at 23:27

Not the answer you're looking for? Browse other questions tagged or ask your own question.