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I have mistakenly sent LTC coin(Using bittrex) to my BTC wallet(Zebpay). I have not received the coins yet.

The transaction is showing 6+ confirmations on blockcypher and not showing anything in blockchain.info.

Following to this, Bittrex has advised me to research how to remove a private key from a Bitcoin address and import it into a LTC wallet to recover these coins or contact someone from the LTC community for help.

Does anyone know how to resolve this problem?

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  • 1
    do you have "private keys export feature" in your Zebpay BTC wallet?
    – amaclin
    Oct 28, 2017 at 8:13
  • no, how can we import the private key through a different source?
    – Nitin
    Oct 29, 2017 at 6:00
  • You should get your private keys to spend stucked coins. But I am not sure that Zebpay would help you in it
    – amaclin
    Oct 30, 2017 at 9:51

3 Answers 3

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I sent my LTC to my Trezor BTC wallet. There is a Trezor recovery function that will recover it if it was sent to a Trezor address.

Hope that helps anyone with a Trezor out!

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  • every serious exchange should have a feature like this IMO. Aug 21, 2019 at 22:44
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This might be a problem:

How is my Zebpay wallet secured?
"[...] Zebpay is a hosted bitcoin wallet. That is the private keys of your bitcoins are with Zebpay. We manage the security of your wallet. [...]"

The only way to get your LTC is to contact Zebpay and state your problem:
https://zebpay.zendesk.com/hc/en-us/articles/205420211-Contact-Us

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  • Zebpay has given up and have told me that they cant help
    – Nitin
    Oct 29, 2017 at 6:00
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    I'm sorry but then there is nothing you can do... Maybe never use Zebpay again and give them bad reviews but that doesn't really help.
    – Zauz
    Oct 30, 2017 at 18:51
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Hate to be the bearer of bad news but those puppies are gone. Two entirely different blockchains with entirely different wallet address formats. Hopefully it wasnt a large amount.

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  • the blockchain format itself is the same. address format is the same also (and this is the cause of such mistakes). Zebpay is holding private keys and/or has a knowledge how to get them. But I do not think that they will do such things for mistakenly sent coins
    – amaclin
    Oct 30, 2017 at 9:49
  • Do u have that blockcypher link to the tx? Oct 30, 2017 at 9:52
  • Also found this obscure link. Oct 30, 2017 at 9:57
  • yes i have the blockcypher link..can it help?
    – Nitin
    Nov 1, 2017 at 5:57

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