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Can and how does one import a paper wallet (private key) that contained BTC before the hardfork and now BCH as well into a ledger nano s to split them? Or do they have to be split in another wallet first and then tranfered separately? I've contacted Ledger support but it takes weeks to get a response.

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The Ledger Nano S doesn't support importing private keys because that would defeat the purpose of it being a hardware wallet:

(ie: your computer might have had malware at some point, and your keys could have been compromised without your knowledge)

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