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So, i installed this software yesterday. Set up everything, created a password, TESTED the password, wrote down the generation seed.

I logged in this morning to check that the coin i sent to this wallet was actually there. I puchased this last night. Fair enough, the transaction was showing, so it had taken.

Went back twenty minutes later just to double check the amount; and now, Electron Cash Wallet will not accept the password.

I have tried numerous checks - keybaord configuration error, mistyped keys - but i noted down and tested the password twice yesterday on setup. There is either something wrong with this wallet software, or something has gone wrong in the interm twenty minutes.

Checked that i downloaded the correct executable file, and this was downloaded from https://www.electroncash.org/.

Has anybody out there had issues like this with the Electron Cash Wallet? I have looked for some form of support but the website offers nothing. Don't believe that the generation seed will help either as this would only regenerate a new wallet unless I am wrong? Can't actually help me get into my own wallet, the password for which is now no longer functioning.

  • This has been flagged as off-topic as being about a customer relationship. Please note that this close reason is meant to be used on questions non-public communication between companies and customers. Electron Cash appears to be a non-profit open source project and does not fall under that rule. – Murch Sep 30 '17 at 16:39
  • I don't understand what this means. What does 'used on questions non-public communication between companies and customers' mean? Does not make any sense I'm afraid. – spl Oct 1 '17 at 16:56
  • That was not meant for you, but for another user that had flagged this question as off-topic which I didn't think was a correct assessment. :) – Murch Oct 1 '17 at 18:56
  • Are you sure that you've chosen the right wallet file? – MCCCS Dec 7 '17 at 14:41
  • There was only one wallet file. – spl Dec 10 '17 at 10:07
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I have not used Electron Cash myself, so I can't speak to that effect, but actually, the generation seed is exactly what would help you here. The seed words are a human readable representation of the master private key. This allows them to function as a backup of your wallet. When you use the same seed words, you'll regenerate the same wallet.

  • I can't upvote this as >15, however you are right. i found this out in the last three days. It does not explain the fact that i checked, double checked and triple checked this password when setting. And it failed. I dont understand why and i cannot explain it myself. I have now reset it on the local machine with the simplest password possible. Not ideal but i have no doubt that if it fails again - i have used and re-used said password many times since. – spl Oct 1 '17 at 16:58
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    While you can't upvote, you can accept answers to questions that you created. I can't explain the password issue. Potentially you had switched to another layout while creating it or had repeated the same typo twice when setting and checking it? – Murch Oct 1 '17 at 18:55
  • Possibly yes, i think that's the most logical reason... I can't explain it any other way – spl Oct 2 '17 at 19:08
  • @spl Please click the checkmark to accept this answer if you agree this is the best. – Jonathan Cross Nov 18 '17 at 0:08

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