Bitinstant hasn't replied to my "contact us" and customer service emails - does anyone know why they do not post a current exchange rate on their page? Has anyone used BitInstant, funding from Dwolla and paying out to a bitcoin address?
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I've seen the claim that they convert at the last trade at Mt. Gox as-of the time that ZipZap notifies them of the transaction.
Due to the Moneygram --> ZipZap interface, and then the ZipZap --> BitInstant, followed by the BitInstant --> Coinapult (which does the exchange) there isn't any strictly followed timeline as far as how long after you've handed over the cash before your coins are sent to you.
answered Apr 17, 2013 at 20:48
